FAQ's

Q.

The bailiff is at the door… what do I do?

A.

Action to take

Q.

I have a court hearing for rent arrears. What do I do?

A.

The procedure explained

Q.

I have a credit card debt and I can no longer manage the payments

A.

How to manage unaffordable credit

Q.

I have received a letter from the council stating that they are issuing a summons for unpaid council tax in the magistrate’s court

A.

Council Tax arrears (PDF download)

Q.

I have fallen behind with my TV license payments and have been taken off the cash payment scheme

A.

TV licence payment options

Q.

My electrics and gas payments have suddenly been put up and I believe these are too high for my welfare

A.

Searching for alternative cheaper supply

Q.

I can no longer afford my mobile phone contract

A.

Details on phone contracts and options

Q.

My debts are completely out of control, and I have no income to pay them, can I go bankrupt/get a debt relief order?

A.

Information on bankruptcy and DROs (PDF download)

Q.

I am struggling with my hire purchase payments

A.

What action to take

Q.

I am struggling to pay my mortgage/secured loan and am worried my house could be repossessed

A.

Mortgage arrears (PDF Download)

Q.

I have been refused credit, how can I access my credit file?

A.

How to access your credit file

Q.

I have water rates arrears… will I be disconnected and what do I do?

A.

Water rates and further info.

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